The delivery takes place within Germany, as well as to selected countries of the EU and Switzerland. A delivery to other countries is possible upon consultation with us.
Shipping costs(including value added tax)
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GERMANY: Flat rate 3.90 Euro From 100.00 Euro order value: free shipping |
BELGIUM, DENMARK, FRANCE, GREECE, ITALY, LUXEMBOURG, NETHERLANDS, POLAND, PORTUGAL, SWEDEN, SLOVAKIA, SLOVENIA, SPAIN, CZECH REPUBLIC and HUNGARY
From 100,00 Euro order value: 4,90 Euro
Under 100,00 order value: 9,90 Euro
AUSTRIA:
From 150,00 Euro order value: Free shipping
From 50,00 Euro order value: 5,95 Euro
Under 50,00 order value: 9,95 Euro
SWITZERLAND:
Please visit our Swiss page.
Please note that deliveries to countries outside the EU may be subject to import sales tax and customs clearance fees, which you as a customer must bear.
UNITED STATES
Please contact us through service@lucybalu.com.
Delivery times
As far as no other time limit is stated in the respective offer, the delivery of the goods within the country (Germany) will take place within 1 - 3 days after conclusion of the contract (in case of agreed advance payment after the date of your payment instruction). We deliver to other EU countries and Switzerland within 2 - 5 days after conclusion of the contract. We deliver to the United States within 5 days (FedEx).
Please note that there is no delivery on Sundays and public holidays.
If you have ordered articles with different delivery times, we will send the goods in one joint shipment, unless we have made different agreements with you. In this case the delivery time is determined by the article with the longest delivery time you have ordered.
If you have any questions, you will find our contact details in our imprint.
